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Privacy Policy
Effective Date: November 1, 2025
Triple Black LLC (“Triple Black,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website, communicate with us, or participate in our SMS text messaging program.
1. Information We Collect
We collect information you voluntarily provide, including:
- Name, phone number, and email address
- Pickup/drop-off locations and travel preferences
- Payment details processed securely through third-party providers
- Information submitted through online forms, quote requests, or SMS opt-ins
2. How We Use Your Information
Your data may be used to:
- Confirm, modify, or remind you about ride reservations
- Provide updates about chauffeurs, vehicles, and trip status
- Share special promotions, loyalty rewards, or new service updates (only if you opt in)
- Improve customer service, website experience, and communication quality
We do not sell or rent your personal information to third parties for their independent marketing purposes.
3. SMS/Text Messaging Consent
By providing your mobile number, you agree to receive text messages from Triple Black LLC, including booking confirmations, ride updates, promotional messages, and service alerts.
- Message frequency may vary depending on your interaction.
- Message & data rates may apply per your carrier plan.
- You can opt out at any time by replying STOP to any message.
- Reply HELP for assistance or email luxury@tripleblackllc.com
- We may send additional texts to confirm your opt-out or respond to support requests.
4. Data Retention & Security
We retain your information only as long as necessary for business or legal purposes. Your data is stored securely with access limited to authorized personnel.
5. Your Rights
You may request access, correction, or deletion of your information by contacting luxury@tripleblackllc.com
6. Updates to This Policy
We may update this Privacy Policy periodically. Updates will be posted with a revised effective date. Continued use of our services indicates acceptance of the changes.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Triple Black, LLC
Email: luxury@tripleblackllc.com
Website: www.luxurytripleblack.com
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