Privacy Policy

Privacy Policy

Effective Date: July 14th 2024
Triple Black, LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or visit our website at www.luxurytripleblack.com.

Information We Collect

We may collect personal information from you in the following ways:

1. Information You Provide

• Full name
• Email address
• Phone number
• Pickup and drop-off locations
• Billing and payment information
• Vehicle preferences and ride details

2. Automatically Collected Information

• IP address
• Browser type and operating system
• Access times and pages viewed
• Device information and location data (when applicable)

How We Use Your Information

We may use the information we collect for purposes such as:

• Scheduling and managing your rides
• Processing payments and sending confirmations
• Providing customer service and support
• Improving our service offerings and user experience
• Sending promotional communications (only with your consent)
• Complying with legal and regulatory requirements

Sharing Your Information

We do not sell or rent your personal information. We may share it only in the following cases:

• With drivers assigned to your rides (essential trip information only)
• With payment processors to complete secure transactions
• With service providers supporting operations like communication or analytics
• With government agencies or law enforcement when required by law

Communications

By providing your phone number or email address, you consent to receive service-related messages such as ride confirmations and updates. You may also receive occasional marketing communications, which you can opt out of at any time by replying "STOP" to texts or unsubscribing from emails.

Data Security

We take appropriate technical and organizational measures to secure your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, including legal and business obligations.

Your Privacy Rights

Depending on your location, you may have the right to:

• Access or receive a copy of your data
• Request correction or deletion
• Object to or restrict certain processing activities
• Withdraw consent for marketing communications

To exercise your rights, please contact us at luxury@tripleblackllc.com

Children’s Privacy

Our services are intended for users aged 18 and older. We do not knowingly collect information from children under 18.

Changes to This Policy

We may update this Privacy Policy periodically. The most current version will be reflected by the effective date listed at the top. Continued use of our services indicates acceptance of any changes.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Triple Black, LLC
Email: luxury@tripleblackllc.com
Website: www.luxurytripleblack.com